At https://iptvsmarters-pro.app, we strive to provide high-quality IPTV subscription services. However, we understand that circumstances may arise where you may seek a refund. Please read this Refund Policy carefully to understand our terms.

1. Refund Eligibility

Refunds are only applicable under the following conditions:

• If you encounter a technical issue that prevents you from using the IPTV subscription and we are unable to resolve it within 48 hours.
• If you were charged incorrectly or for a duplicate order.

Note: Refunds are not applicable for dissatisfaction with channel availability, changes in channel lineup, or other subjective preferences.

2. Non-Refundable Items

The following items are non-refundable:

• Subscriptions purchased for the wrong device or platform.
• Subscriptions that have already been activated and used.
• Partial refunds for unused portions of a subscription term.

3. Requesting a Refund

To request a refund, please contact us at [email protected] with the following information:

• Your order number or transaction ID.
• Details of the issue or reason for the refund request.

Our team will review your request and respond within 2-3 business days.

4. Refund Processing

If your refund request is approved, the refund will be processed back to your original payment method. Please allow 5-10 business days for the amount to reflect in your account, depending on your payment provider.

5. Changes to Refund Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with the updated date.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Email: [email protected]